This is a creation about the hardship and tears caused by the Glasgow Housing Association (GHAm)
Useful Contacts
My contact e-mail, andrew@gsohc.co.uk
Direct & Care Services
Stair Cleaning & Landlord Services Freephone 0800 027 4777
GHAM, Factor Of Your Property 0141 274 6460
GHA (Management) Ltd
Granite House, 177 Trongate
Glasgow G1 5HF
For Payments By Switch or Visa – Freephone 0800 479 7979
Customer Payment Line opening hours 8:00am-8:00pm 7 days a week.
24 HR Repair Hotline Freephone 0800 595 595
Please note a charge is due for calling out of hours contractor – this telephone number is due to change in April 2009
Building Insurers 0845 671 8171 claim forms are available from Direct Group Loss Adjusters, Quote policy No. RKK216201
-online claims can be made via
https://www.directgroup-ps.co.uk
Neighbour Disputes
Glasgow City Council Community Relations Unit 0141 287 6892
Glasgow City Council Mediation Service 0141 287 9498
GHA Improvement Officers East Shared Services 0141 274 5600
GHA Improvement Officers West Shared Services 0141 274 8290
GHA Improvement Officers South Shared Services 0141 274 7320/7321
GHA Improvement Officers South West Shared Services 0141 274 6736
GHA Improvement Officers Maryhill Corridor Shared Services 0141 945 8145/8146
GHA Improvement Officers North East Shared Services 0141 274 8292
GHA Improvement Officers North Shared Services 0141 274 7311/7352
GHA Contents Insurance Freephone 0800 027 3456
GHA Contents Insurance Freephone 0800 027 3456
GHA/GCC Handypersons Service available to homeowners over 65
Help With Tasks Around The Home Freephone 0800 587 2239
Health Problems 08454 24 24 24
NHS 24 – speak to a nurse over the phone
Key Council Contacts
Glasgow City Council Switchboard 0141 287 2000
Social Work Standby 0800 811 505
Private Sector Grants 0141 287 8582 / 8590 / 8593
Graffiti & Fly Tipping 0800 027 7027
Bulk Refuse Uplift & Needle Uplift 0141 287 9700
Roads & Lighting Faults 0800 37 36 35
Mains Water Leakages or Bursts 0845 600 8855
Energy Advice, Problems With Your Bills & Cheaper Energy Deals
Energy Efficiency Advice Centre 0800 512 012
Warm Deal – grant towards cost of energy conservation 0800 072 0150
EAGA Ltd – Grant towards cost of central heating & energy conservation 0800 316 1653
Strathclyde Police Crimestoppers 0800 555 111
Safety Issues
Fire safety advice 0800 073 1999
Home safety advice 0141 287 9276
Scottish Gas Networks (if you smell gas) 0800 111 999
Electricity 08452 72 79 99
The Pension Service 0845 60 60 265
Voluntary Organisations
Glasgow Old People’s Welfare Association 0141 221 9924
Princess Royal Trust for Carers 0141 959 9871
National Debtline 0808 808 4000
The Scottish Public Services Ombudsman
Tele 0800 377 7330 Text 0790 049 4372
Fax 0800 377 7331
Email ask@spso.org.uk Web www.spso.org.uk
or write to SPSO, Freepost EH641, Edinburgh, EH3 0BR
Please be aware many organisations may record your call for audit and training purposes.
